Yordan Karapenchev
Sofia University
https://doi.org/10.53656/ped2025-2.09
Abstract. The present article examines the attitudes of teachers and students towards the remote learning systems they use. The results obtained allow for commentary on the user experience (UX) encountered by students and teachers when working with these systems. The research methods include a combination of quantitative (survey) and qualitative (focus group) studies, based on which the most important characteristics that a digital remote learning platform must have to be effective and well-received by its users are identified. The article is the result of field research conducted at the Private Specialized High School Educational Technologies in Sofia. The research results indicate that for both teachers and students, criteria such as good graphic design, easy navigation, and the availability of interactive features contribute to a good user experience.
Keywords: remote learning systems; user experience; focus groups; teachers; students; web design
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